Services

The General Administration for Citizen Services is responsible for receiving suggestions, inquiries, and complaints relating to the mandates of the Ministry of Finance and its affiliated entities and departments. It reviews these submissions, identifies the underlying causes, and follows up on them until they are resolved. It also prepares appropriate responses in accordance with applicable laws and regulations, with the aim of enhancing responsiveness and ensuring effective communication.
Address:

Tower 1, Ground Floor: Ministry of Finance Towers, Ramses Extension, Nasr City, Cairo.

LC Tower, 6th Floor, Ministry of Finance Building, New  Capital.